ALERTS · VERIFICATION · ESCALATION
ALARM MONITORING
Have compatible intrusion and panic events monitored and escalated according to an agreed procedure instead of relying only on local sirens or app notifications.
FROM EVENT TO ACTION
A CLEARER ALARM RESPONSE WORKFLOW
When a supported event is received, it is handled according to the site’s agreed instructions. Where CCTV is correctly integrated, video can assist with verification before escalation.
MONITOR
Compatible intrusion, panic and other agreed alarm events are received by the monitoring platform.
VERIFY
Where CCTV is available and correctly integrated, video can help confirm what is happening.
ESCALATE
Nominated contacts or the agreed response provider can be contacted according to the site procedure.
CURRENT RATE
R380 EX VAT / SITE / MONTH
The monitoring app is included where supported. Final setup depends on the alarm platform, communicator, internet or GSM connectivity and the response arrangement.
- Monitoring of supported alarm events
- Configured contact and escalation procedures
- App access where supported
- Optional CCTV verification
- Coordination with the agreed response provider where applicable
- Support for compatible alarm platforms including Ajax, IDS and DSC
Secure Defence 