
DEVICE HEALTH · EARLY WARNING · SUPPORT
REMOTE HEALTH MONITORING
Know when supported security devices go offline, become unstable or need attention — before a long-term blind spot develops.
SEE PROBLEMS EARLIER
DAILY CHECKS ON AGREED SUPPORTED DEVICES
Remote checks help identify offline or unstable equipment sooner, so faults can be reported and action can be planned before the issue becomes a long-term security gap.
ONLINE STATUS
Check whether agreed supported cameras and security devices are online and reachable.
HEALTH & STABILITY
Review available device-health indicators, recording/network availability and recurring unstable equipment where supported.
FAULT REPORTING
Detected faults can be reported promptly with a recommended next action and technician dispatch after customer approval where required.
OPTIONAL SLA ADD-ON
R50 EX VAT / DEVICE
For optional daily device checks when added to the applicable maintenance / SLA service. The final monitoring scope depends on the equipment platform and what health information it exposes remotely.
- Daily remote checks on agreed supported devices
- Early notification when faults are detected
- Fault reporting and recommended next action
- Technician dispatch by customer approval where required
- Integration with the broader SLA and preventative-maintenance process